In an effort to contain the COVID-19 outbreak and to ensure safety of the Andamen family and friends, all our offices and warehouses will be shut till 14th April.
However, since this is a complex and fluid situation, some plans may change and we will be in touch with you through it all.
Absolutely. (Know that your order will cheer us up incredibly) Our website will be active 24x7 and you can go ahead and order your favourite styles. We’ll call, confirm, block your order and keep it ready for delivery on 14th April.
First off, if you’ve placed an order with us - thank you for it and also for your patience through these complex times. However, due to the majority of the nation on lockdown, orders will only be shipped post 15th April. If there’s any update or a possibility of sending out your order sooner, we promise you’ll be the first to know.
The current circumstances may affect real-time tracking status. We’d hate to spread fake news so we recommend that you reach out to our reliable customer care team for all questions on your shipment.
Since most state borders have been closed down and our delivery partners are only moving essentials, we are unable to pick up or receive/process your exchanges/returns. We will, however, be accepting all requests from your side to have them processed as early as 15th April. We thank you for your patience and support through this complex time.
The Andamen HQ is closed but our team is up and running from the comfort and more importantly -safety of their homes.
Our teams are working from home and are available for any assistance we can offer. You can email us on [email protected] or call us at +91 9555-263263 anytime between 10am to 7pm from Monday to Friday. If you feel particularly chatty, click on the chat icon (bottom right of your screen), during the same hours mentioned above.
We’ll be posting more frequent updates on our Instagram so make sure you’re following us @andamenlife.